Privacy Policy
Company Name: Siddhi Services
Website: https://drsaab.in
1. Introduction
Welcome to Dr. Saab, a digital healthcare platform operated by Siddhi Services (“we”, “our”, “us”).
We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website drsaab.in, our mobile applications, or any related services.
By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We may collect the following types of information from users:
a. Personal Information
When you register, book appointments, or contact us, we may collect:
Full Name
Contact Information (Email, Phone Number, Address)
Date of Birth, Gender, and other demographic details
Payment and billing details (via secure gateways)
Health-related information voluntarily provided for consultations or service bookings
b. Non-Personal / Technical Data
We may automatically collect certain information such as:
IP address
Browser type and version
Device type, operating system, and app version
Cookies and usage data (pages visited, time spent, preferences)
3. How We Use Your Information
We use the information collected for legitimate business and service purposes, including to:
Facilitate appointment bookings and service delivery
Provide personalized healthcare and support services
Process payments and generate invoices
Communicate with you regarding updates, reminders, and promotional offers
Improve website functionality, security, and user experience
Comply with legal, regulatory, or law enforcement requirements
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Sharing of Information
We may share your data only in the following situations:
With Healthcare Professionals: To provide the requested consultation or healthcare service.
With Service Partners: Such as diagnostic labs, payment gateways, or logistics providers necessary for fulfilling your request.
With Legal Authorities: If required by law, court order, or to prevent fraud or abuse.
With Your Consent: If you explicitly authorize us to share your data for specific purposes.
All third-party partners are required to follow strict confidentiality and data protection obligations.
5. Data Storage & Security
We take appropriate technical and organizational measures to secure your data, including encryption, secure servers, and limited access protocols.
However, while we strive to protect your information, no system can be 100% secure, and you agree to use our platform at your own risk.
Your personal data is stored on servers located in India or in other jurisdictions where our service providers operate, in compliance with applicable data protection laws.
6. Cookies Policy
We use cookies and similar technologies to:
Recognize repeat visitors
Store user preferences
Analyze website traffic and improve performance
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly as a result.
7. Retention of Data
We retain your personal data only as long as necessary for:
Providing our services
Fulfilling legal and accounting obligations
Resolving disputes
Once data is no longer required, we securely delete or anonymize it.
8. Your Rights
Depending on applicable laws, you may have the following rights:
Access, correct, or update your personal data
Request deletion or withdrawal of consent
Restrict or object to certain data processing activities
Request a copy of your stored data
You can exercise these rights by contacting us at support@drsaab.in.
9. Children’s Privacy
Our platform is not intended for children under 18 years of age.
If we learn that personal data has been collected from a minor without guardian consent, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.
We encourage you to read their privacy policies before sharing any information.
11. Changes to This Policy
Siddhi Services reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised “Effective Date.” Continued use of our website after updates constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or data handling practices, please contact:
Siddhi Services (Dr. Saab)
Email: support@drsaab.in
Phone: 8655690001